FAQ

Warranty / Return

Policy

If for any reason you are not satisfied with your purchase, you may contact us promptly and receive a cheerful replacement or refund. (Please note that as all artwork is made to order, a 15% restocking fee will be applied to items returned for reasons other than our error or product defect.)

Call Us

Call us at 804-943-1522 (Richmond area)
or toll free 1-800-210-3300

Email Us

Privacy Policy

The Way We Use Your Information

We use the information you provide about yourself when placing an order to complete that order. We use the information you provide about someone else when placing an order to ship the product and to confirm delivery. We do not share any personal information with outside parties, except to the extent necessary to complete your order.

Your Email Address

From time to time, if you have made a purchase you may receive an email from us announcing new designs or to indicate that Michael will be in your area for a show. An opportunity is given in the email to permanently opt-out from future emails. Persons receiving the order, if not the person who has made the purchase, will never be contacted (except if necessary to confirm a shipping address).

About Credit Card Security

Credit Card information is processed securely through our shopping cart and is tested and certified daily by McAfee Secure. After your credit card is processed, the card information is deleted.

How To Contact Us

Should you have other questions or concerns about our privacy policy, please call us at 804-943-1522 (Richmond area) or 800-210-3300, or send Michael an email at michael@michaelnoyes.com.